Change or Cancel

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If you need to change your reservation after you’ve completed it, we’ll happily make changes and send you a revised reservation confirmation but we do charge a change fee of $20.00 each time. The fee will be charged to the same credit card that was used to make the reservation.

If you’re adding more canoes, kayaks, or accommodations to your reservation we’ll waive this change fee.


If you’ve already made a reservation with us and need to cancel it, just call or email our reservations office to let us know and find out if you’re eligible for a partial refund.

When cancellation requests are received by June 30th, all deposits paid will be refunded in full except for a cancellation fee of $50.00.

Prior to July 1st, if cancellation requests are received within 48 hours of arrival, no refund will be issued.

As of July 1st, all deposits are non-refundable. You may be able to change your reservation to other dates within the same season, based on availability, IF you notify us PRIOR to your arrival date. A $20.00 change fee will be charged.

To make changes or cancel reservations:
Call our Reservations Office at 1.250.992.8864 or 1.800.808.4761
Or Email Changes & Cancellation Requests